Refund and Returns Policy

Return, Refund & Cancellation Policy

At MYQ TRADING, customer satisfaction is our priority. If you’re not fully satisfied with your purchase, we’re here to help.

Return Policy

• Returns are accepted within 7 days of purchase for unused items in original packaging, with valid proof of purchase.

• Items returned after 7 days will not be eligible for refund or exchange.

• Return requests must be initiated through our customer care team.

Return Shipping

• If the return is due to our error, return shipping is free.

• If not, AED 30 will be deducted from your refund to cover return shipping.

Refund Policy

• Once your return is received and inspected, refunds are processed within 3–5 business days.

• Refunds will be issued to your original method of payment.

• Please allow 5–7 business days for the amount to reflect in your account (subject to your bank’s policies).

• Refunds exclude original shipping and handling charges.

 You will be notified by email once your refund has been processed.

Return Shipping Address

MYQ TRADING
Warehouse No. 4, Street 1,
Ras Al Khor Industrial Area 2,
P.O. Box 34951, Dubai, UAE

 All return shipments must be prepaid and insured.
 MYQ TRADING is not responsible for any loss or damage during return transit.

Cancellation Policy

• You may cancel your order before it is processed by contacting us at +971 55 722 4796.

• If the order has already been dispatched, it falls under our return policy.

• Cancellation fees may apply depending on order status and logistics stage.

Need Help?

If you have any questions about your return or cancellation, our team is here to help.
Customer Support: +971 55 722 4796
 Or reach us via our website’s Contact Us page.